Privacy Policy

Effective Date: June 17, 2026

Introduction

This Privacy Policy outlines how we collect, use, store, and protect personal information provided through our website and services. We are committed to maintaining the privacy and security of your data in accordance with applicable UK and European data protection regulations.

Information We Collect

We collect information that you voluntarily provide when using our services, including:

• Name and contact details (email address)
• Service preferences and travel requirements
• Communication history and inquiries
• Technical information such as IP address, browser type, and device information
• Cookie data as described in our Cookie Policy

How We Use Your Information

We use the information collected for the following purposes:

• To respond to inquiries and provide requested services
• To communicate regarding bookings, itineraries, and service updates
• To improve our website functionality and user experience
• To comply with legal obligations and maintain business records
• To analyze usage patterns and enhance service delivery

Legal Basis for Processing

We process personal data based on the following legal grounds:

• Consent: When you voluntarily submit information through our forms
• Contract Performance: To fulfill services you have requested
• Legitimate Interests: To improve our services and communicate relevant information
• Legal Compliance: To meet regulatory and legal requirements

Data Sharing and Disclosure

We do not sell or rent personal information to third parties. We may share data with:

• Service providers who assist with travel arrangements (guides, transport partners, venues)
• Technology providers who support our website and communication systems
• Legal authorities when required by law or to protect our rights

All third parties are required to maintain appropriate data protection standards.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Inquiry data is typically retained for up to three years unless you request earlier deletion.

Your Rights

Under applicable data protection laws, you have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Restriction: Request limitation of processing in certain circumstances
• Objection: Object to processing based on legitimate interests
• Portability: Request transfer of your data to another service
• Withdrawal of Consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, contact us at the email address provided on our Contact page.

Security Measures

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or alteration. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Your data is primarily processed and stored within the United Kingdom. If data is transferred outside the UK or European Economic Area, we ensure appropriate safeguards are in place in accordance with data protection regulations.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information promptly.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updated versions will be posted on this page with a revised effective date.

Contact Information

For questions or concerns regarding this Privacy Policy or our data practices, please contact us using the information provided on our Contact page.